Telemedicine Video Consultations Live video consultations are the most effective way to diagnose and treat illnesses from a distance. That’s why MyTelemedicine.com has made them an integral part of our telemedicine technology. Our telemedicine platform combines high quality video, advanced audio, and secure data transmission to effectively simulate in-person consultations. Live video consultations are the future of healthcare, and they're here now at MyTelemedicine.com. System & Hardware Requirements To engage in live video consultations, you need to be equipped with the right hardware and connection. Minimum requirements include: High-speed Internet connection Flash-enabled Web browser Webcam 1 gigahertz (GHz) processor 1 gigabyte (GB) RAM Windows or Mac operating system That's all you need to connect with a physician face-to-face from anywhere. For technical assistance with hardware setup and configuration, please call member services at 1.800.611.5601. If you do not meet the necessary hardware or software requirements, we encourage you to consult with our licensed physicians over the phone. Simply call 1.800.611.5601 and have your Member ID number ready. If you are not yet a member you will be prompted to sign up and create an account.